| Date: September 18, 2012 |
| Sales Person: Steven B. |
| Location: Tacoma WA |
I came unexpected with a service problem on my DIC and was impressed with the service Steve performed. I think it was very professional that John (service manager) came out to see me and that extra courteous was taken. Well done for the team. That’s the way customers should be respected.
| Date: September 18, 2012 |
| Sales Person: Lena R. |
| Location: Fife WA |
I drive further to the Larson Dealership when I have a problem with my automobile because I believe I receive better and more courteous service at Larson. Thank you.
| Date: September 14, 2012 |
| Sales Person: Jose H. |
| Location: Tacoma WA |
This experience buying a car was the best ever. Jose was a delightful young man– knew his trade and was honest and helpful in all his explanations. Thank you so much again for the full tank of gas. Also, the little candy bag with the explanations about your company was very interesting.
| Date: September 10, 2012 |
| Sales Person: Brian P. |
| Location: Tacoma WA |
Brian is awesome, loved working with him! My SRX looked great when I picked it up-very clean, everything fixed. Thank you!
| Date: September 10, 2012 |
| Sales Person: Christine |
| Location: Tacoma WA |
Christine was excellent in outlining the features of the car. Give her a raise.
| Date: September 6, 2012 |
| Sales Person: Terry B. |
| Location: Tacoma WA |
No unresolved questions. Very pleased with the facility, the service, but especially with the people. For the first time in 35 years of owning vehicles I actually asked to swap out license plate frames because I was happy enough with a dealer to intentionally advertise for them even a little bit.